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Did You Know?

Everyone knows that Local Government impacts directly on our community, but do you know what is involved in making our lifestyle well-ordered and healthy?

Listed below are just some of the services provided by Council for the maintenance and improvement of our community's standard of living.

Emergency Services

02 4677 1100 is Council's 24-Hour Emergency Telephone Number. This number provides a 24-Hour emergency service for Shire residents who may need to report road damage from flooding, fallen trees, or other incidents such as dog attacks or environmental and developmental consent breaches.

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General Management

Provides strong corporate leadership Policy formation and decision making. Encourages Community partnership and participation. Ensures effectiveness of Council's overall operations. Focuses on the common aims of Council and the Community. Oversees Council's financial management.

General Management maintains an effective, transparent and accountable government at the local level within the requirements of State Legislation, including effective communications with the community. It also supports the Council and ensures that the organisation is efficiently and effectively executing Council's Direction and Policies.

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Employee Relations

Develops and trains competent staff. Maintains a customer orientated culture. Manages relationships between staff and Council management. Reviews Occupational Health and Safety issues within Council.

The Employee Relations Unit helps maintain a customer-oriented culture and assists in achieving the strategic goals of Council.

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Administrative Services

Look after Council management, local democracy - Council Meetings and Community Forums, and the general management of Council property.

Administrative Services ensures the smooth running of Council Meetings and Community Forums so that the community is provided with an effective public forum. They also manage and assess Council property assets to yield an economically viable portfolio.

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Customer Services and Communications

Look after customer service, complaints management, Council events, corporate publications, media relations, corporate standardisation of documentation, and coordination of Management Committees for Council's facilities.

The Customer Services and Communications staff provides the interface between Council and the community by servicing and communicating directly with the public as well as promoting initiatives and activities through events, publications and the media.

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Library

Have a variety of reference and lending materials within the library, inlcuding an extensive fiction and non-fiction collection. We also have a Mobile Library Service and Home Delivery Service to the housebound or those in hospital. Our collection also includes videos, music CD's, magazines and newspapers.

There are also activities for young adults and special events during the school holidays, as well as weekly Children's Story Time activities.

The Library also houses a local Local Studies section and a Community information (pamphlets, notice board).

Four PC's are located within our CyberRoom with Internet access, word processing and other computer facilities. Photocopying facilities and an interlibrary loan service are also available.

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Children's Services

Family Day Care Scheme - Shirewide service, registered and qualified carers, Before and After School Care Program, Vacation Care Program, Occasional Care Centre and South Macarthur Children's Resource Team.

Children's Services provides parents with flexible high quality child care services at affordable prices.

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Community Services

Community Projects, Community Directory, Community Grants Scheme, Disability Access, Community Bus, assists and supports other community based services.

The staff of Community Services assists in the facilitation of community resources that meet the needs of this community.

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Financial Services

Rates and debtor billing, accounts payable, GST processing, Internal control reporting.

Financial Services maintains Council's income and cash flow providing the financial basis for Council's activities.

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Information Technology

Record keeping, hardware and software services, Geographic Information Systems Registration, distribution and tracking of correspondence received by Council Supply, maintenance and disposal of computers, monitors, printers and networks Computer software for general office use as well as specialist systems.

Software to record land information that enables maps to be produced for purposes such as land use, ownership, roads and planning matters. Storage of archival material relating to Council's business computerised tracking of requests to Council by residents and other members of the public. Provision of support to Council staff in their use of information technology.

Information Technology supplies and maintains IT support for Council's administrative role together with supplying specialist IT services to the various professional disciplines utilised by Council.

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Traffic and Forward Planning

Road closures for fairs, fetes, festivals and special projects Road Safety Initiatives - Wollondilly Community Road Safety Group, requests for changes to traffic signs, lines etc.

Management of the Local Traffic Committee, investigation of road improvements, lobby for funding from RTA and Federal Government, Priority Works Program (PWP) from which Council considers projects for funding in each year's Capital Works Program.

Community requests for kerbing and guttering, footpath, road works etc are put on the PWP Studies into road/drainage improvements, ie Section 94 Plans to obtain funds from developers. Detail design for road and drainage works, studies and funding applications for special needs such as Stonequarry Creek Floodplain Management, stormwater management plans etc Assesses development applications for engineering requirements etc.

The Traffic and Forward Planning Unit provides safe, well-maintained and properly signposted roads within the Shire. They provide a program of priority works as dictated by community needs, infrastructure condition and perceived future requirements. Staff members also liaise with organisers of special events to provide a balance between their needs and those of the rest of the community.

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Operational Resources

Bitumen patching, heavy patching and resealing of sealed roads, roadside verge control, table drain maintenance, culvert cleaning, tree planting and tree removal.

Kerb, gutter and footpath repairs, maintenance of bus shelters, car parks, public recreation areas and public toilets, installation of guide posts, linemarking of roads, maintenance of unsealed roads. Bridge maintenance, road restorations, maintenance of sporting fields, maintenance of effluent ponds.

Operational Resources is the area that maintains the amenity and viability of public assets within the Shire.

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Infrastructure Services

Planning and administration of Council's Assets Construction Program, preparation of Plans of Management for sportsgrounds construction of new facilities, either directly or in conjunction with Section 355 Management Committees. Mowing, topdressing and fertilising of sportsgrounds, construction of new parks, playgrounds and facilities, maintenance of all parks and reserve areas. Provision of pool facilities at Picton and Warragamba, provision of new community buildings, maintenance of Council's operational buildings.

Assists with maintenance of community buildings and public halls, public conveniences, maintenance of existing conveniences, particularly attending to vandalism, maintenance, improvements and allocation of plots at Picton, Thirlmere and Bargo cemeteries.

Administration of Council's Section 94 Plan (funds from developers). Infrastructure Services plans, administers and directs Council's public asset construction and maintenance program, allocates resources where appropriate and has responsibility for overall management of sporting and recreational venues and community buildings.

Council maintains 500 hectares of publicly owned land, which is used for open space and recreation. Included in this are 13 playing fields, 30 netball courts, ten Tennis Clubs, two Swimming Pools and one Golf Course.

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Development Services

Pre-lodgement consultation service for prospective development applications, town planning/development inquiries, assessment of Development Applications, Construction Certificates and Complying Development Certificates/Building certificates.

Building inspections, septic tank approvals, Licence to Operate - Septic Tank, places of public entertainment, food premises surveillance, mortuary and undertakers inspections, licensing of caravan parks, air, water and noise complaint investigations.

Unauthorised landuse investigations, unauthorised building work investigations, and extractive industries inspections.

The staff in Development Services ensures that new developments occurring within the Shire are properly planned and consistent with Council's Planning Policies, that areas that pose a potential risk to human health are properly controlled, and that areas of potential or actual nuisance are adequately controlled.

They also ensure that building and construction works are carried out within the Shire in accordance with the relevant Australian Standards and the Building Code of Australia, providing safe and durable constructions.

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Environmental Services

Domestic waste management, effluent removal, street and gutter cleaning, environmental management, environmental enforcement and vegetation management.

Environmental Services provides essential waste removal services to the community. The Unit also provides direction for environmental management and a community resource facility for environmental and waste management activities. Further responsibilities include making sure animal control is carried out in accordance with statutes and Council policy, providing facilities for the holding of impounded animals in a safe and humane manner and providing direction for vegetation management and development of the Community Nursery and Resource Facility.

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Corporate and Economic Services

Corporate planning, economic development (tourism) and strategic land use planning.

Corporate and Economic Services facilitates both economic development and tourism into community focused programs.

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Contact details
Wollondilly Shire Council
02 4677 1100 (ph)
02 4677 2339 (fax)
council@wollondilly.nsw.gov.au

© 2008 Wollondilly Shire Council
This page: http://wollondilly.local-e.nsw.gov.au/council/1174/1228.html